Tag: cs.IR

A First Look at Information Highlighting in Stack Overflow Answers

cs.CL updates on arXiv.org Edit "A First Look at Information Highlighting in Stack Overflow Answers"
Context: Navigating the knowledge of Stack Overflow (SO) remains challenging. To make the posts vivid to users, SO allows users to write and edit posts with Markdown or HTML so that users can leverage various formatting styles (e.g., bold, italic, and code) to highlight the important information. Nonetheless, there have been limited studies on the highlighted information. Objective: We carried out the first large-scale exploratory study on the information highlighted in SO answers in our recent study. To extend our previous study, we develop approaches to automatically recommend highlighted content with formatting styles using neural network architectures initially designed for the Named Entity Recognition task. Method: In this paper, we studied 31,169,429 answers of Stack Overflow. For training recommendation models, we choose CNN and BERT models for each type of formatting (i.e., Bold, Italic, Code, and Heading) using the information highlighting dataset we collected from SO answers. Results: Our models based on CNN architecture achieve precision ranging from 0.71 to 0.82. The trained model for automatic code content highlighting achieves a recall of 0.73 and an F1 score of 0.71, outperforming the trained models for other formatting styles. The BERT models have even lower recalls and F1 scores than the CNN models. Our analysis of failure cases indicates that the majority of the failure cases are missing identification (i.e., the model misses the content that is supposed to be highlighted) due to the models tend to learn the frequently highlighted words while struggling to learn less frequent words. Conclusion: Our findings suggest that it is possible to develop recommendation models for highlighting information for answers with different formatting styles on Stack Overflow.

InstructRetro: Instruction Tuning post Retrieval-Augmented Pretraining

cs.CL updates on arXiv.org Edit "InstructRetro: Instruction Tuning post Retrieval-Augmented Pretraining"
Pretraining auto-regressive large language models (LLMs) with retrieval demonstrates better perplexity and factual accuracy by leveraging external databases. However, the size of existing pretrained retrieval-augmented LLM is still limited (e.g., Retro has 7.5B parameters), which limits the effectiveness of instruction tuning and zero-shot generalization. In this work, we introduce Retro 48B, the largest LLM pretrained with retrieval. Specifically, we continue to pretrain a 43B GPT model on additional 100 billion tokens using the Retro augmentation method by retrieving from 1.2 trillion tokens. Notably, the obtained foundation model, Retro 48B, largely outperforms the counterpart GPT 43B trained on 1.2T tokens in terms of perplexity with only 2.58% additional GPU hours, demonstrating the significant scaling potential of the method. After instruction tuning on Retro, InstructRetro demonstrates significant improvement over the instruction tuned GPT on a wide range of zero-shot tasks. Specifically, the average improvement of InstructRetro is 7% over its GPT counterpart across 8 short-form QA and reading comprehension tasks, 10% over GPT across 4 challenging long-form QA tasks, and 16% over GPT across 3 summarization tasks. Surprisingly, we find that one can ablate the encoder from InstructRetro architecture and directly use its decoder backbone, while achieving comparable results. Our results highlight the promising direction to obtain a better GPT decoder through continued pretraining with retrieval before instruction tuning. Our code and checkpoints are publicly available at: https://github.com/NVIDIA/Megatron-LM/tree/InstructRetro/tools/retro.

From PARIS to LE-PARIS: Toward Patent Response Automation with Recommender Systems and Collaborative Large Language Models

cs.CL updates on arXiv.org Edit "From PARIS to LE-PARIS: Toward Patent Response Automation with Recommender Systems and Collaborative Large Language Models"
In patent prosecution, timely and effective responses to Office Actions (OAs) are crucial for acquiring patents, yet past automation and AI research have scarcely addressed this aspect. To address this gap, our study introduces the Patent Office Action Response Intelligence System (PARIS) and its advanced version, the Large Language Model Enhanced PARIS (LE-PARIS). These systems are designed to expedite the efficiency of patent attorneys in collaboratively handling OA responses. The systems' key features include the construction of an OA Topics Database, development of Response Templates, and implementation of Recommender Systems and LLM-based Response Generation. Our validation involves a multi-paradigmatic analysis using the USPTO Office Action database and longitudinal data of attorney interactions with our systems over six years. Through five studies, we examine the constructiveness of OA topics (studies 1 and 2) using topic modeling and the proposed Delphi process, the efficacy of our proposed hybrid recommender system tailored for OA (both LLM-based and non-LLM-based) (study 3), the quality of response generation (study 4), and the practical value of the systems in real-world scenarios via user studies (study 5). Results demonstrate that both PARIS and LE-PARIS significantly meet key metrics and positively impact attorney performance.

Global-Liar: Factuality of LLMs over Time and Geographic Regions

cs.CL updates on arXiv.org Edit "Global-Liar: Factuality of LLMs over Time and Geographic Regions"
The increasing reliance on AI-driven solutions, particularly Large Language Models (LLMs) like the GPT series, for information retrieval highlights the critical need for their factuality and fairness, especially amidst the rampant spread of misinformation and disinformation online. Our study evaluates the factual accuracy, stability, and biases in widely adopted GPT models, including GPT-3.5 and GPT-4, contributing to reliability and integrity of AI-mediated information dissemination. We introduce 'Global-Liar,' a dataset uniquely balanced in terms of geographic and temporal representation, facilitating a more nuanced evaluation of LLM biases. Our analysis reveals that newer iterations of GPT models do not always equate to improved performance. Notably, the GPT-4 version from March demonstrates higher factual accuracy than its subsequent June release. Furthermore, a concerning bias is observed, privileging statements from the Global North over the Global South, thus potentially exacerbating existing informational inequities. Regions such as Africa and the Middle East are at a disadvantage, with much lower factual accuracy. The performance fluctuations over time suggest that model updates may not consistently benefit all regions equally. Our study also offers insights into the impact of various LLM configuration settings, such as binary decision forcing, model re-runs and temperature, on model's factuality. Models constrained to binary (true/false) choices exhibit reduced factuality compared to those allowing an 'unclear' option. Single inference at a low temperature setting matches the reliability of majority voting across various configurations. The insights gained highlight the need for culturally diverse and geographically inclusive model training and evaluation. This approach is key to achieving global equity in technology, distributing AI benefits fairly worldwide.

Infini-gram: Scaling Unbounded n-gram Language Models to a Trillion Tokens

cs.CL updates on arXiv.org Edit "Infini-gram: Scaling Unbounded n-gram Language Models to a Trillion Tokens"
Are n-gram language models still relevant in this era of neural large language models (LLMs)? Our answer is yes, and we show their values in both text analysis and improving neural LLMs. Yet this necessitates modernizing n-gram models in two aspects. First, we train them at the same data scale as neural LLMs -- 1.4 trillion tokens. This is the largest n-gram model ever built. Second, existing n-gram models use small n which hinders their performance; we instead allow n to be arbitrarily large, by introducing a new $\infty$-gram LM with backoff. Instead of pre-computing n-gram count tables (which would be very expensive), we develop an engine named infini-gram -- powered by suffix arrays -- that can compute $\infty$-gram (as well as n-gram with arbitrary n) probabilities with millisecond-level latency. The $\infty$-gram framework and infini-gram engine enable us to conduct many novel and interesting analyses of human-written and machine-generated text: we find that the $\infty$-gram LM has fairly high accuracy for next-token prediction (47%), and can complement neural LLMs to greatly reduce their language modeling perplexities. When analyzing machine-generated text, we also observe irregularities in the machine--$\infty$-gram agreement level with respect to the suffix length, which indicates deficiencies in neural LLM pretraining and the positional embeddings of Transformers. We open-source our infini-gram engine in the hopes of enabling more study on how to best use verbatim information retrieved from large text corpora.

Network-based Topic Structure Visualization

cs.HC updates on arXiv.org Edit "Network-based Topic Structure Visualization"
In the real world, many topics are inter-correlated, making it challenging to investigate their structure and relationships. Understanding the interplay between topics and their relevance can provide valuable insights for researchers, guiding their studies and informing the direction of research. In this paper, we utilize the topic-words distribution, obtained from topic models, as item-response data to model the structure of topics using a latent space item response model. By estimating the latent positions of topics based on their distances toward words, we can capture the underlying topic structure and reveal their relationships. Visualizing the latent positions of topics in Euclidean space allows for an intuitive understanding of their proximity and associations. We interpret relationships among topics by characterizing each topic based on representative words selected using a newly proposed scoring scheme. Additionally, we assess the maturity of topics by tracking their latent positions using different word sets, providing insights into the robustness of topics. To demonstrate the effectiveness of our approach, we analyze the topic composition of COVID-19 studies during the early stage of its emergence using biomedical literature in the PubMed database. The software and data used in this paper are publicly available at https://github.com/jeon9677/gViz .

The Influence of Presentation and Performance on User Satisfaction

cs.HC updates on arXiv.org Edit "The Influence of Presentation and Performance on User Satisfaction"
The effectiveness of an IR system is gauged not just by its ability to retrieve relevant results but also by how it presents these results to users; an engaging presentation often correlates with increased user satisfaction. While existing research has delved into the link between user satisfaction, IR performance metrics, and presentation, these aspects have typically been investigated in isolation. Our research aims to bridge this gap by examining the relationship between query performance, presentation and user satisfaction. For our analysis, we conducted a between-subjects experiment comparing the effectiveness of various result card layouts for an ad-hoc news search interface. Drawing data from the TREC WaPo 2018 collection, we centered our study on four specific topics. Within each of these topics, we assessed six distinct queries with varying nDCG values. Our study involved 164 participants who were exposed to one of five distinct layouts containing result cards, such as "title'', "title+image'', or "title+image+summary''. Our findings indicate that while nDCG is a strong predictor of user satisfaction at the query level, there exists no linear relationship between the performance of the query, presentation of results and user satisfaction. However, when considering the total gain on the initial result page, we observed that presentation does play a significant role in user satisfaction (at the query level) for certain layouts with result cards such as, title+image or title+image+summary. Our results also suggest that the layout differences have complex and multifaceted impacts on satisfaction. We demonstrate the capacity to equalize user satisfaction levels between queries of varying performance by changing how results are presented. This emphasizes the necessity to harmonize both performance and presentation in IR systems, considering users' diverse preferences.

Dissecting users’ needs for search result explanations

cs.HC updates on arXiv.org Edit "Dissecting users’ needs for search result explanations"
There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming explanations are beneficial. Our study takes a step back to examine if search explanations are needed and when they are likely to provide benefits. Additionally, we summarize key characteristics of helpful explanations and share users' perspectives on explanation features provided by Google and Bing. Interviews with non-technical individuals reveal that users do not always seek or understand search explanations and mostly desire them for complex and critical tasks. They find Google's search explanations too obvious but appreciate the ability to contest search results. Based on our findings, we offer design recommendations for search engines and explanations to help users better evaluate search results and enhance their search experience.

KAUCUS: Knowledge Augmented User Simulators for Training Language Model Assistants

cs.HC updates on arXiv.org Edit "KAUCUS: Knowledge Augmented User Simulators for Training Language Model Assistants"
An effective multi-turn instruction-following assistant can be developed by creating a simulator that can generate useful interaction data. Apart from relying on its intrinsic weights, an ideal user simulator should also be able to bootstrap external knowledge rapidly in its raw form to simulate the multifarious diversity of text available over the internet. Previous user simulators generally lacked diversity, were mostly closed domain, and necessitated rigid schema making them inefficient to rapidly scale to incorporate external knowledge. In this regard, we introduce, Kaucus, a Knowledge-Augmented User Simulator framework, to outline a process of creating diverse user simulators, that can seamlessly exploit external knowledge as well as benefit downstream assistant model training. Through two GPT-J based simulators viz., a Retrieval Augmented Simulator and a Summary Controlled Simulator we generate diverse simulator-assistant interactions. Through reward and preference model-based evaluations, we find that these interactions serve as useful training data and create more helpful downstream assistants. We also find that incorporating knowledge through retrieval augmentation or summary control helps create better assistants.